Daytonsparty wrote:
This is my second month using the product. I am trying to reconcile my account but the state balance is showing my ending balance from last month and my beginning balance from this month which is correct but unresolved balance is grayed out and still shows my ending balance from last month. Where do I enter my new ending balance? Or is there a step I need to do after my account is reconciled?
If I understand your question, you enter your new statement ending balance in the statement balance field; then check off all items which appear on your statement and the resolved balance should equal the amount in your statement balance field and the unreconciled field should be zero. At least that is how I've always done it and it has always worked. Hope this helps.