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| Password Protection - the OK button is grayed out https://www.splasmstrands.com.splasm.com/viewtopic.php?f=3&t=3635 |
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| Author: | ronabraham [ Mon Dec 05, 2011 7:36 pm ] |
| Post subject: | Password Protection - the OK button is grayed out |
Tried to sign into my account - but the OK button is grayed out - and after entering my password, it will not become available to press OK. Need your assistance again. Thanks. |
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| Author: | Randy K. [ Tue Dec 06, 2011 12:13 pm ] |
| Post subject: | Re: Password Protection - the OK button is grayed out |
If the OK button is still grey, it means the password CheckBook has stored does not match what you typed. Passwords are case sensitive, so make sure your Caps lock key is not on, and that your Capital letters are the same as when you originally set up your password. If you still cannot get CheckBook to accept your password, let us know at support@splasm.com and we can send instructions to you on how to uncover what CheckBook is expecting for your passwords. |
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| Author: | ronabraham [ Tue Dec 06, 2011 4:50 pm ] |
| Post subject: | Re: Password Protection - the OK button is grayed out |
Got it to come up - thanks for the help. |
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