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PostPosted: Mon Dec 26, 2011 10:26 am 
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I am very new to setting up any sort of finance program and every time I try to import my checking account information via QFX the checkbook pro program shuts down. Any advice?


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PostPosted: Tue Dec 27, 2011 5:25 pm 
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CheckBook Pro should be able to import QFX files without any problem, so we will need to gather more information in or order to get this taken care of. Would it be possible for you to send us a sample of the QFX, so we can try to replicate the crash here? If so, email it to us at support@splasm.com.

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PostPosted: Sat Dec 31, 2011 2:55 pm 
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I am having the same issue attempting to import a QFX file from Quicken. CheckBook crashes whenever I try. This is a new install on a brand new mac Mini. I'm trying to import my Qucken check register which I exported into a QFX file.


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PostPosted: Sat Dec 31, 2011 6:28 pm 
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I have just purchased the Checkbook Pro, very excited since I have yet to decide on checkbook program after just becoming a macbook pro owner and being a quicken user for the past 10 years. I wanted to download from my bank's website. I downloaded the csv format file (that was the only option they gave me), then tried to import the file to checkbook pro, however once I choose to to import the program the program quit unexpectedly. Please HeLp!!
Thank you and Happy New Year!


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PostPosted: Tue Jan 03, 2012 4:30 pm 
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philbull wrote:
I am having the same issue attempting to import a QFX file from Quicken. CheckBook crashes whenever I try. This is a new install on a brand new mac Mini. I'm trying to import my Qucken check register which I exported into a QFX file.


Quicken can export a QXF file but that's not the same as a QFX file. The names are pretty confusingly similar but they're very different types of files. To migrate data from Quicken 2007 or earlier you'll need to export a QIF file. To migrate from Quicken Essentials you can import the Quicken Essentials Data file directly.


eewo wrote:
I have just purchased the Checkbook Pro, very excited since I have yet to decide on checkbook program after just becoming a macbook pro owner and being a quicken user for the past 10 years. I wanted to download from my bank's website. I downloaded the csv format file (that was the only option they gave me), then tried to import the file to checkbook pro, however once I choose to to import the program the program quit unexpectedly. Please HeLp!!
Thank you and Happy New Year!


It's likely you've hit one of two potential issues with CheckBook Pro's CSV import. Punctuation in some column headers can lead to a crash and extraneous data between the header row and the first data row can also lead to a crash. I'd be happy to test a sample from your bank and help find a way to get the data imported. An export for a single day with actual transactions will do, as long as you see the crash with that file there. If you get a file together send it to support@splasm.com and we'll get to work!

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PostPosted: Sat Jan 14, 2012 3:16 pm 
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UPDATE: Ok so I went in to download a day's worth and it downloaded!! YEAH! So then I went back and downloaded just a month at a time...obviously I was trying to download to much in one import. Thank you for your help!!
:)EO

Quicken can export a QXF file but that's not the same as a QFX file. The names are pretty confusingly similar but they're very different types of files. To migrate data from Quicken 2007 or earlier you'll need to export a QIF file. To migrate from Quicken Essentials you can import the Quicken Essentials Data file directly.


eewo wrote:
I have just purchased the Checkbook Pro, very excited since I have yet to decide on checkbook program after just becoming a macbook pro owner and being a quicken user for the past 10 years. I wanted to download from my bank's website. I downloaded the csv format file (that was the only option they gave me), then tried to import the file to checkbook pro, however once I choose to to import the program the program quit unexpectedly. Please HeLp!!
Thank you and Happy New Year!


It's likely you've hit one of two potential issues with CheckBook Pro's CSV import. Punctuation in some column headers can lead to a crash and extraneous data between the header row and the first data row can also lead to a crash. I'd be happy to test a sample from your bank and help find a way to get the data imported. An export for a single day with actual transactions will do, as long as you see the crash with that file there. If you get a file together send it to support@splasm.com and we'll get to work![/quote]


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PostPosted: Mon Jan 16, 2012 6:36 am 
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I had same problem trying to import QXF file however I changed it to a QIF file and import was successful


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