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| [RESOLVED] zero dollar figures https://www.splasmstrands.com.splasm.com/viewtopic.php?f=3&t=4976 |
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| Author: | edtice1 [ Wed Oct 09, 2013 3:01 pm ] |
| Post subject: | [RESOLVED] zero dollar figures |
Put checkbook data on a new Mac. When I make a new entry, everything looks ok but when it is posted, the dollar figure for a debit/credit remains at 0.00. Editing it with the new dollar figure looks normal, but reverts to 0.00 in the register. |
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| Author: | Allan W. [ Wed Oct 09, 2013 3:12 pm ] |
| Post subject: | Re: zero dollar figures |
You're encountering an issue that shows up only when using an old version of CheckBook on Mountain Lion. A free update we released over a year ago first corrected the issue wherein Entry Amounts revert to zero as you try to input them, so you just need to get updated for moving forward. To do that, choose 'Check For Updates…' from the File menu at the top of the screen. Or, with a copy from the App Store, log into the App Store and check out the Updates section there for the download. |
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| Author: | edtice1 [ Wed Oct 09, 2013 9:24 pm ] |
| Post subject: | Re: zero dollar figures |
ok, so I got the update, which cost me 15 bucks, and lost all my data from the previous version...would have been nice to know I had to save it some way. thanks a lot. |
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| Author: | Allan W. [ Thu Oct 10, 2013 8:31 am ] |
| Post subject: | Re: zero dollar figures |
You definitely didn't need to buy a second license, so I processed a return for your second order yesterday. Supposing the 'Check for Update' option didn't bring up the latest version thereby causing confusion, it's likely because you were even on a version that was older than anything to have been released in the past few years. Using that old of a version would also explain why your data didn't show up automatically in the new version—old versions kept things in a different default save location than recent ones and the update looks in the more recent save location. Refer to the instructions covered here to access your data file from before, which you can rest assured is definitely safely stowed on your Mac still (the update process even backs it up for you): viewtopic.php?f=3&t=4603 For your situation, you're likely going to skip over the various locations in step 4 and 5 to use this path: ~/Library/Application Support/CheckBook 2 Good luck and keep us posted! |
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| Author: | edtice1 [ Fri Oct 11, 2013 9:40 am ] |
| Post subject: | Re: zero dollar figures |
ok, thanks for the help and refund. |
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