Splasm Software Discussions

I sent this email, which I am going to paste here.

I am not sure I understand it at all and the HELP text is really bad. My bank statement has:

Beginning Balance
Deposits/Credits
Checks
Withdrawals/Debits
Ending Balance

Your software has:

Account Balance:
Resolved Balance
Unresolved:

Statement Balance:
Resolved Balance:

Unreconciled:

OK, So Account Balance is my Beginning Balance for what I can see, but what is the Statement Balance, is it the Ending Balance?

This is the first time I am going to reconcile and what it shows for Account Balance is the actual balance of my account at this moment, which looks correct and I understand.

Then as resolved balance it shows what should be my beginning balance, which I would think is OK.

Then in Unresolved balance has a figure that it makes no sense to me since everything should be unresolved and the amount does not reflect that, so where does it come from?

Then in unreconciled the amount that appears is what should be my beginning balance. What is going on?

Could you explain this process better? I think that this area is very poor on this software.

I need help. Thank you very much.

Maria

I got my answer via email.

Thank you very much.

Maria

Could you please post your answer ??

Thks Greg