If you're dealing with a tab-delimited Text or CSV file, you can click the menu buttons labeled "Data Layout", then choose the option that corresponds most closely to the data in the column below, then everything should import properly. To see this process in action, check out the video tutorial we have on our YouTube channel here (starting at about 30 seconds in):
https://www.youtube.com/watch?v=hfsJjAic3-A With something like OFX, QFX, QIF, or QMTF, things are a bit easier: there are individual menu buttons, one for each standardized field. So, just as an example, you'd click the menu button labeled "Import Payees as" and select the
To/From Items option. Or, in the event, the Memo field in your file holds the real To/From Item names, set it to
Import Memos as To/From Items.
Should issues persist, feel free to shoot a message with your file attached to it over to us at
support@splasm.com. Then, we'll be able to tell you the exact Import Options to use, in order to get the file imported perfectly.